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For a successful business, you need a viable business idea, the skills to make it work and the funding. Discover whether your idea has what it takes.

Forming your business correctly is essential to ensure you are protected and you comply with the rules. Learn how to set up your business.

Advice on protecting your wellbeing, self-confidence and mental health from the pressures of starting and running a business.

Learn why business planning is an essential exercise if your business is to start and grow successfully, attract funding or target new markets.

It is likely you will need funding to start your business unless you have your own money. Discover some of the main sources of start up funding.

Businesses and individuals must account for and pay various taxes. Understand your tax obligations and how to file, account and pay any taxes you owe.

Businesses are required to comply with a wide range of business laws. We introduce the main rules and regulations you must comply with.

Marketing matters. It drives sales and helps promote your brand and products. Discover how to market your business and reach your target customers.

Some businesses need a high street location whilst others can be run from home. Understand the key factors from cost to location, size to security.

Your employees can your biggest asset. They can also be your biggest challenge. We explain how to recruitment and manage staff successfully.

It is likely your business could not function without some form of IT. Learn how to specify, buy, maintain and secure your business IT.

Few businesses manage the leap from start up to high-growth business. Learn what it takes to scale up and take your business to the next level.

How Gandys grew its brand and business

The story of Rob and Paul Forkan's journey from tragedy to triumph when starting their hugely popular brand Gandys is well known. Less written about is the phenomenal growth the business has undergone since its launch in 2012. Rob and Paul explain how they've scaled Gandys

Rob Forkan (RF): "Our plan was always to grow. Some of our profit goes to help underprivileged children, and we've already opened our first children's home in Sri Lanka. We want to open more homes, and growing the business should enable that. We're very ambitious."

Paul Forkan (PF): "We haven't tried to grow too much too soon. Your business must be ready for scaling up, otherwise things can go wrong.

"We've improved our branding significantly, to better reflect our values and our professionalism. We've also done brand collaborations with The Rolling Stones, Liberty and a few others."

"We hired a web agency to improve our website. We believe that the customer's online experience is just as important as the one they get in store, so we provide good content and imagery, as well as fantastic products and services, too. We want them to feel part of Gandys."

RF: "You must protect your original principles, regardless of how much you grow. We say 'no' to many things for that reason. We don't want to 'sell out' and lose our customers and fans. They have just as strong a sense of what Gandys stands for as we do. We don't want that to change."

New stores

PF: "In 2016 we did a pop-up shop in Brixton to raise our brand profile. We wanted to return to Brixton in particular because it's where Gandys was born."

RF: "We opened our first three high street stores in 2016. As well as increasing sales, they're a great way to raise brand awareness. People from all over the world are visiting and buying our products. It's fantastic to think that someone might be wearing one of our jumpers in an office in Germany, or a Gandys urban parka in New York."

PF: "Each store has a slightly different identity. Our Tunbridge Wells store was quite Scandinavian and minimalist, while Spitalfields is more vintage and travel-based. We plan to open further UK stores. Ultimately, we'd love to have stores around the world."

Staff and funding

RF: "About 20 people now work for us. We have a well-balanced team of people of varying ages. They understand and support what we stand for. We also listen to advice we're offered by experienced external people. One of the important things we've learned is to think more about the long term and plan for it."

PF: "We started up with a few thousand pounds of our own money. I slept on Rob's sofa to save money on rent. Thankfully, we attracted investment reasonably early on, which helped us to grow, but at that time 50 independent shops were already stocking our flip-flops."

New products

RF: "At first, we sold just flip-flops, although we continually extended our range of colours and designs. We've diversified, but we've done it gradually, introducing swimming shorts, then beach towels and sunglasses, before shirts, shorts, T-shirts, sweatshirts, hoodies, jackets, coats and hats. Doing it gradually is less risky. You can learn and improve before you try new things."

PF: "We haven't diversified too much, because everything we sell is linked to travel and the Gandys brand. We're close to our customers and were confident they'd respond well to our products - and they have."

RF: "When we're travelling, we still get a buzz from seeing people wearing our products. Recently, in Sri Lanka we saw someone wearing our flip-flops and asked if we could take their picture. The same thing has happened elsewhere. It's great - we want to create a global brand."

PF: "Growing the business has involved working mostly seven-day weeks for years. But it hasn't been stressful - it's been enjoyable and hugely rewarding. We're very proud of our brand and what we've achieved - it doesn't feel like hard work, because we genuinely love what we do."

Rob and Paul's three key pieces of advice on scaling

  • "Make sure your business has solid foundations before you attempt to grow it."
  • "Build a good team - you won't grow without good people. And seek advice from external people with relevant knowledge and experience."
  • "Try to limit risks as far as you can. In particular, avoid overstretching your resources."

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